Call Before You Dig
UT DIG SAFE PROCESS
UT Dig Safe refers to the series of steps that are required for any excavator to conduct before digging is permitted on campus.
- Contact Texas 811
- Obtain UT Dig Safe Training ID
- Submit permit application
- Wait
- Comply with Requirements
- Carefully Dig
KNOW WHAT'S BELOW
Familiarize yourself with Texas requirements for digging.
Contact Texas 811
UT DIG SAFE TRAINING
Awareness Training
This training is aimed to provide a clear understanding of the UT Dig Safe program.
Permit Application
The permit is required to protect lives, property, and critical infrastructure. It ensures that all underground utility work is properly coordinated and that utility lines are accurately identified and marked to prevent damage and hazards.
“Knowing what’s below protects not only you but also UT’s critical infrastructure—and compliance isn’t optional; it's the law.”
Frequently Asked Quesitons
What is UT Dig Safe?
A safety program requiring a **UT Dig Safe Permit** for excavation, trenching, augering, or drilling on UT property to protect utilities and infrastructure.
Why is a UT Dig Safe Permit required?
To prevent utility damage, ensure safety, and coordinate excavation work.
How to submit a UT Dig Safe Permit Request?
Email the request and project drawings to UTDigSafe@austin.utexas.edu
Submit at least 48 hours before work starts.
How long is a permit valid?
14 days from the issue date.
Renew at least 7 days before expiration with an updated request for unfinished areas.
What if unexpected finds occur during excavation?
Follow the Emergency Contact Guide for guidance
What is TESS's role?
TESS marks public utilities.
UT uses a third-party locator to mark UT-owned utilities.
What precautions should be taken when digging near utilities?
Within 3 feet of marked utilities, use hand-digging or potholing instead of heavy equipment.
How to handle boring, augering, and drilling?
Identify these activities in the permit request.
Approval from UEM is required if within **6 feet** of marked utilities.
What to do if utility marks are lost or faded?
Contact a utility locator to have lines re-marked.
How to protect exposed utilities?
Consult the UT Project Manager and Utilities and Energy Management (UEM) to ensure proper protection.
What inspections are required for underground utilities?
Project inspectors must conduct contract inspections.
Utilities and Energy Management (UEM) must inspect before backfilling
What are the utility tap requirements?
Submit an Outage Request to UEM at least 7 working days before the tie-in date.
How to coordinate utility outages?
Submit an Outage Request to UEM at least 7 working days before the proposed date.
Some outages may require months of preparation.
How to request a public utility meter?
Contact UEM early in the project to account for potential delays, especially for City of Austin water meters.
What is the purpose of red concrete?
Red concrete warns diggers of electrical and communication lines below.
What are the risks of non-compliance?
Failing to follow UT Dig Safe procedures may result in:
- Utility damage
- Injuries or fatalities
- Loss of work privileges on campus
Who should I contact for questions?
Email UTDigSafe@austin.utexas.edu for assistance.
Procedures for Excavations
Submit a Request
An excavator must submit an Excavation Permit Request when moving earth by the use of motorized equipment to any depth or when hand excavating to a depth of more than 16 inches.
File a Request & Drawings
A completed Excavation Permit Request, along with project drawings showing the limits of excavation and the utility tie-in locations, must be filed with the Utilities and Energy Management Department (UEM) at least two full working days (48 hours – weekends and holidays excluded) prior to the start of work to ensure adequate time to issue the permit but, no earlier than the 14th day before the excavation is to begin. The request form should be emailed to UTDigSafe@austin.utexas.edu.
The Excavation Permit Request will be reviewed for potential conflicts by the following UT departments within 48 hours of receipt of the Excavation Permit Request or a time agreed by the excavator and UEM:
- Utilities and Energy Management
- Information Technology Services (ITS)
- Campus Planning and Construction (CPC)
- Project Management and Construction Services (PMCS)
- Environmental Health and Safety (EHS)
- Parking and Transportation Services (PTS)
- Facilities Services’ Landscape Services and Urban Forestry
Notify One Call
In accordance with Texas Utilities Code Title 5, Chapter 251, UNDERGROUND FACILITY DAMAGE PREVENTION AND SAFETY, and Texas Administrative Code (TAC) Title 16, Part 1, Chapter 18, UNDERGROUND PIPELINE DAMAGE PREVENTION, the contractor shall call One Call by dialing 811 or calling 1-800-DIG-TESS at least 48 hours prior to excavation (weekends and holidays excluded). Special care shall be taken when excavating around any utilities but, in particular those containing energy sources that may present a hazardous condition including, but not limited to, natural gas, electricity, steam, chilled water, heating hot water and domestic water. When digging within 3 feet of a known or suspected existing utility, discontinue use of heavy, motorized equipment including backhoes or excavators and begin potholing and/or hand-digging until the utility is located.
Identify all Activities
All boring, augering and drilling activities shall be identified at the time of permit request and reviewed with UEM prior to commencement of the work. Special care shall be taken to ensure that all known, existing utility locations are verified. Boring, augering and drilling shall not occur within 6 feet of any marked utility without approval from UEM.
Assume All Risks
Failure to follow the Excavation Permit Procedures may result in damage to utilities and adjacent properties, personnel injuries and/or fatalities and the loss of privilege to work on Campus. By excavating on the University of Texas at Austin campus, the Contractor assumes all risk of injury, property damage and liability for all costs associated with any service interruption and restoration, as well as for any claims, demands, actions, causes of actions, damages or judgments arising out of personnel injuries or property damage resulting from the excavation.
Contact Your UT Project Manager
Extreme care shall be taken to protect, support and guard exposed utilities to prevent any damage or disturbance. Contact your UT Project Manager and UEM in all cases where utilities will require such care.
Maintain a Signed Permit
A copy of the signed excavation permit, the utility map and the project design documents must be maintained at the project site at all times. If requested, these documents must be presented to UT personnel.
Call a Utility Location Service
An excavation permit is valid for fourteen (14) days including the day of issue. The requesting party shall be responsible for calling a utility location service and for maintaining the locate marks. Please remember, that in some instances traffic, rain or other weather conditions may result in marks being lost or diminished. If the excavation project is not completed at the time the excavation permit expires, the permit must be renewed by submitting an updated excavation permit. The request to renew the permit shall be limited to the area yet to be excavated. Requests for renewals of existing permits must be requested a minimum of seven (7) days prior to expiration.
Provide As-Built Drawings
When a project has been completed, as-built drawings must be provided to Kenny Cajas, Lead Utility System Programmer, 215 E. 24th Street, room 2.302F, (512) 471-1741. All electronic correspondence should be addressed to TRecs Location Information Services at LIS@austin.utexas.edu.
Procedures for Utility Taps
Submit an Outage Request
Connecting to an existing UT utility distribution system requires advanced coordination with, and a written Outage Request to, the appropriate Utilities and Energy Management (UEM) division at least seven working days prior to the proposed tie-in date. Some utility outages require months of advanced preparation. Depending on the effect of the proposed outage, the outage request may be delayed. Utility outages should be coordinated through the project’s UT Project Manager. UEM will execute all outages by isolating and de-energizing the related energy sources and implementing lock-out-tag-out protocols in parallel with the requestor’s lock-out-tag-out devices.
Perform Inspections
To ensure that underground utility systems are installed according to the project specifications, the project construction inspectors should perform all of the contractually-required inspections during the course of installation. In parallel, UEM staff shall be coordinated to perform specific inspections of underground utility systems as determined through the Excavation / Utility Tap Permitting process. Inspections by UEM do not relieve the project team of the responsibility for providing the installation required by the contract documents.
Complete UEM Inspections
Each utility type, construction method and material type has unique requirements that will be inspected by UEM staff before the project can move to the next construction phase. Under no circumstances should a utility trench be backfilled before UEM has performed all of the inspections listed on the project Excavation / Utility Tap Permit. Any backfill that is placed before all of the UEM inspections are complete will be required to be removed at the contractor’s expense so that the inspections can be performed.
Coordinate a Service Request
If a meter is required from one of the public utility providers, the UT Project Manager should contact the appropriate UEM department to coordinate the request for service, the proper establishment of an account, and the procurement of a meter. The project that requires the meter will be responsible for all costs associated with obtaining service. UEM will provide assistance coordinating with the utility provider. This process should begin at the very outset of the construction at NTP because of the long lead times associated with procurement, especially in the case of water meters from the City of Austin.