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About University Operations

Photo of Dr. Pat Clubb

The Office of the Vice President for University Operations was founded in 2000 to provide quality leadership and service to the faculty, staff, students and visitors of The University of Texas at Austin. Led by Dr. Pat Clubb, the University Operations portfolio consists of one vice president and four associate vice presidents overseeing a diverse array of service units. These units provide a variety of services to the university, ranging from child care to lab-safety training, and law enforcement to competitive swimming programs. University Operations also meets most of the university’s operational needs, including construction planning, building maintenance, benefits administration, and many others.

If you want to learn more about Vice President Clubb, please e-mail Beth Palazzolo to request a bio.

Organizational Units

University Operations is comprised of four organizational units.

Our Goals

  • Quality

    Continue to strive for a portfolio that delivers quality, well managed, well delivered, cost effective, and continually improving service to the campus and the broader community while meeting compliance and reporting standards.

  • Continuity

    Develop and maintain a campus fabric that maximizes/maintains current facilities designs/delivers new facilities that fit the growing and changing needs of society and the campus.

  • Safety & Security

    Design and implement a security operation that serves the campus for its broad-based security needs. This operation must maximize the opportunity for every student, faculty member, staff member, and visitor to remain unharmed in the face of any emergency. Protecting property will be an integral part of this plan but will always be secondary to the life safety goal.

  • Recruit & Retain Talent

    Provide quality Human Resource consultation and services to the campus that enhances the university strategy, campus efficiency, and compliance.

  • Efficiency

    Develop and maintain a financial management system that strives toward a high level of financial integrity for all units. Assist the units in developing budgets and financial plans that are accurate, cost effective and are tied to the goals of the unit, the portfolio and the campus.

  • Technology Advantage

    Provide information technology services to the portfolio that will enable the units to better serve the campus. This will include but not be limited to hardware, software, imaging, networking and other appropriate resources.

  • Communications

    Communicate to the campus and throughout all relevant constituencies the success of the portfolio. Market the products and services of the various units and assist in determining client perceptions of our operation.

  • Diversity

    Celebrate the advantages and opportunities created by a diverse staff. Increase level of staff diversity throughout the portfolio.

  • Engagement

    Provide portfolio-wide opportunities to develop, reward, inform, and engage employees and managers.

Our Values

  • Service

    We value the act of making a contribution through improving customer service and satisfaction, and through fulfilling our promise to this community.

  • Leadership

    We encourage leading by example through the use of best practices, acting with integrity, upholding ethics, promoting diversity in the workforce, and fostering collaboration, communication and cooperation among coworkers.

  • Innovation

    We believe in promoting change for the good of our employees and the university, and we value constantly striving for improvement of work processes and systems.

  • Creativity

    We value putting forth new ideas, implementing unique concepts and developing new, creative approaches to workplace challenges.

  • Excellence

    We think everyone should strive to perform at a level above and beyond normal job duties.